Frequently Asked Questions

The contract specifications for instruments on MetaTrader platforms provide comprehensive information about each instrument, covering details such as margin rates, trading hours, and other relevant data.

To access the contract specifications, follow the steps outlined below on your chosen MetaTrader platform. 

On MetaTrader desktop platforms and MetaTrader WebTerminals:

1. Navigate to the Market Watch section on the MetaTrader desktop platform.
2. Right-click on the instrument of your choice.
3. From the resulting pop-up list, choose "Specification."
4. A pop-up window will emerge, presenting the contract specifications for the selected instrument.

On MetaTrader mobile platforms:

For iOS:

1. Go to the Quotes tab.
2. Tap on any instrument, then select "Details" to access the contract specifications.

For Android:

1. Navigate to the Quotes tab.
2. Tap on a symbol and select "Properties" to review the contract specifications. 

 To retrieve this information, follow these steps:

1. Access your Client portal by logging in.
2. On your Dashboard, initiate the creation of a trading account by selecting either "Open Live Account" or "Open Demo Account." Once the account creation process is complete, your login credentials will be visible. Alternatively, you can check your registered email for this information.
3. Locate your MT4/MT5 login number and server number within the account details.

Keep in mind that to log in to your existing trading account, you'll need your trading platform password, which is not displayed in the Client Portal. If you've forgotten your password, you can reset it by clicking on "Change trading password." It's important to note that login details like MT4/MT5 login or server number are fixed and cannot be altered. 

To install MetaTrader 5 for Windows:

1. Download the MT5 Installation File: Visit the Trading Pro website and locate the download link for the MetaTrader 5 installation file. Download the file to your computer.
2. Run the Installation File: Run the downloaded file either directly from your browser or by double-clicking on the installation file in the location where it was saved.
3. Configure Installation Preferences: Upon running the file, you will have the option to modify the installation location by clicking on "Settings" to match your preferences. Alternatively, if you prefer the default settings, click "Next" to agree to the End-User License Agreement.
4. Complete the Installation: Once the installation process is finished, click "Finish."
5. Automatic Opening of MetaTrader 5: After clicking "Finish," MetaTrader 5 will open automatically.
6. First Login: If it's your initial login, you may encounter a window titled "Open an account." Close this window by clicking "Cancel." Refer to the instructions below for "Logging in" to access your Trading Pro trading account.
7. Logging In: Launch MetaTrader 5. Click on "File" in the top-left corner. Select "Login to Trade Account." Enter your Trading Pro trading account credentials, including your account number, password, and serverClick "Login" to access your MetaTrader 5 platform.

You are now ready to start using MetaTrader 5 for trading on your Windows computer with your Trading Pro account. If you encounter any difficulties during the installation or login process, refer to Trading Pro's support resources or contact their customer support for assistance. 

 Accessing Your Account:

1. Navigate to File > Login to Trade Account.
2. Input the Login, Password, and Server details associated with your trading account, then click the Login button.

Retrieve this information from the page displayed when you complete the account opening process or refer to the details sent to your registered email address.  

• A confirmation chime will signal a successful login. You have now successfully accessed MT5 using your trading account.

Switching between Trading Accounts:

To transition between multiple MT5 trading accounts, adhere to the following steps:

1. While actively logged into your current trading account, navigate to File > Login to Trade Account.
2. Input the account number, password, and server associated with your alternate trading account, then click OK. Enhance future switches by selecting "Save password" for quicker transitions.

Quick Switching:

Efficiently toggle between active trading accounts by accessing File > Login to Trade Account. Utilize the drop-down menu within the Login entry to effortlessly choose from previously logged-in trading accounts. 

 Initiate Trading:

To open a new order, you can choose from the following options:

1. Click on "New Order" in the toolbar.
2. Press F9 on your keyboard.
3. In the Market Watch window, right-click on the trading instrument you wish to trade and select "New Order."
4. Double-click on the trading instrument in the Market Watch window.

Market Orders:

To place a market order:

1. Open a New Order by double-clicking on the instrument in the Market Watch window.
2. Choose your preferred symbol, volume, and optionally set Stop Loss and Take Profit levels. The execution type is auto-detected based on the selected instrument and your account type.
3. Click "Sell by Market" or "Buy by Market" to execute the order.

To close a market order:

1. Double-click on the order you wish to close in the Trade tab of the Toolbox section at the bottom of the terminal.
2. Click the yellow "Close by Market" button.
3. Alternatively, right-click on your order, select "Close Order," and enable One-Click Trading if prompted. You can also click the 'x' beside your order in the Trade tab.

Pending Orders:

There are six pending order types in MT5 (Buy Limit, Sell Limit, Buy Stop, Sell Stop, Buy Stop Limit, and Sell Stop Limit). To close a position, you can use Stop Loss and Take Profit.

To place a pending order:

1. Click the "New Order" icon in the toolbar or go to Tools > New Order.
2. Select the Symbol, set Volume, and specify the pending order Type.
3. Define Price, Take Profit, Stop Loss levels, and Expiration. Note that setting Take Profit, Stop Loss, and Expiration is optional.
4. Click "Place" to set up your pending order.

If you set an expiry date that falls on a weekend, the order will expire before the market closes at the end of the current week.

To modify/delete a pending order:

1. Right-click on the pending order in the Trade tab and select "Modify" or "Delete."
2. If modifying, adjust fields such as Price, Stop Loss, Take Profit, and Expiration date. Click "Modify" when done.
3. To delete a pending order, click on the "Delete" option. 

Trading with MetaTrader 5 is a great way to take advantage of the powerful trading tools available in the platform. 

Download and Install MetaTrader 5: 

To get started, you need to download and install the MetaTrader 5 software through the Trading Pro website. 

Login to Your Account: 

Once you have the software installed, you can launch MetaTrader 5 and log in using the account credentials you have been provided once you create account through your Client portal.

Adding Instruments:

Once you are logged in, you can add the financial instruments you want to trade to your Market Watchlist. This will allow you to monitor the prices of the instruments you are interested in trading. 

Conduct Analysis: 

You can also view the charts of the instruments and use the technical analysis tools available in the platform to make informed trading decisions.

Open a New Order: 

Once you have decided on the instrument you want to trade, you can place a trade. You will need to specify the instrument, the amount you want to trade, the direction of the trade (buy or sell) and the price you want to enter the trade at. Once you have placed the trade, you can monitor and manage your trades using the trading platform.

Close the Order:

Finally, once you have achieved your desired result from the trade, you can close the trade to lock in your profits or limit your losses. You can also use the stop loss and take profit features available in MetaTrader 5 to automatically close your trades when your pre-defined conditions are met.

Overall, trading with MetaTrader 5 is a great way to take advantage of the powerful trading tools available in the platform. With the right strategy and knowledge, you can make profitable trades with MetaTrader 5. 

If you face challenges logging into the MT4/MT5 platform for PC, follow these steps:

1. Ensure that the MT4/MT5 ID, password, and server precisely match the details provided during registration. 
2. Verify your internet connection. 
3. Restart your trading terminal or consider reinstalling it, including the mobile application. 

If the issue persists, please reach out to us for assistance. You can contact us via email at [email protected] or through our live chat.