What is the reason for the delay in crediting my deposit to my account?
Deposits are accessible 24/7, However, there may be times when a deposit may not appear instantly. This delay can be attributed to various factors, including, but not limited to, inherent limitations of the selected payment method.
Follow the steps below to confirm the processing of your deposit:
A.Refer to our website for anticipated processing durations, or explore additional details on payment methods.
B.You can review the transaction history for verification.
Log in to your Client Area.
Navigate to the traders menu.
Select Transaction History.
Provide the necessary details.
Click Submit.
Identify the transaction; details such as deposit time, payment method, trading account, status, and deposited amount are all displayed here.
Click on the transaction to access its details, providing insights into the processing status of your deposit.
C. If your deposit has surpassed the expected processing time, please open a new ticket via helpdesk and reach out to Trading Support. Kindly provide the following details:
Confirmation of your deposit (e.g., a screenshot of the payment slip)
What is the process for closing my trading account?
You can submit a new ticket through the helpdesk to request the closure of an unused trading account by specifying the account details. Alternatively, you may contact us via live chat for further assistance.
To modify your personal information, navigate to "My Profile," then select "Profile Information." Choose the specific details you wish to change and click on the "Update" button.
If you encounter any difficulties making changes, please reach out to us through live chat for assistance.
What was the reason for the rejection of my documents?
Your documents might have been rejected due to issues such as unclear images, invalidity, expiration, cropped edges, or discrepancies with your profile details. For assistance, feel free to reach out to us through live chat.
Explore the Benefits of Registering a Demo Account with Trading Pro
Registering a new Demo Account with Trading Pro is a great way to test your trading strategies without using real money. Trading Pro offers a variety of Demo Account options, each with its own unique features and trading conditions.
For example, if you are looking to test strategies with micro lots, the Demo Micro Account (MT4) is perfect for you. This account type offers micro lots, tight spreads, and a leverage of up to 1:2000.
There are other several type of Demo account that offers by Trading Pro which are Demo PRO Account (MT4) ,Demo Rookie Account (MT4), Demo Scalpx Account (MT4) and Demo Expert Account (MT5)
To register a new Demo Account with Trading Pro, here are step-by-step sentences for opening a demo trading account using the provided points:
Log in to the client portal: Begin by logging in to the client portal using your existing credentials.
Navigate to the accounts menu: Once logged in, go to the accounts menu, typically located in the left side or within the main dashboard.
Select "Open Demo Account": Within the accounts menu, find and click on the option that says "Open Demo Account."
Choose the type of trading account: A list of different trading account types will be presented. Select the specific type of trading account you want to create (e.g., Demo micro account, Demo pro account, etc.).
Continue with the process: After selecting the type of trading account, proceed by clicking on the "Continue" or a similar button to initiate the account opening process.
Registering a new Demo Account with Trading Pro is a great way to test your trading strategies without using real money. With a variety of account types to choose from, you can be sure to find the perfect account for your trading needs.
How to do internal transfer to my trading account?
Here's a step-by-step guide on how to perform an internal transfer within your trading account:
Log in to the client portal: Start by logging in to your client portal using your login credentials.
Navigate to the funds menu: Once logged in, go to the funds menu, typically located within the platform's main dashboard.
Access internal transfer: Within the funds menu, look for and click on the option labeled "Internal Transfer."
Select transfer details: Choose the accounts for the transfer by specifying the "transfer from" and "transfer to" accounts.
Continue with the transfer: After selecting the accounts, proceed by clicking the "Continue" or a similar button to initiate the internal transfer process.
By following these steps, you can easily perform an internal transfer within your trading account through the client portal. Ensure that you review and confirm the transfer details before completing the process.
What documents are required for the individual registration?
To complete the company registration process, you will typically need to upload the following documents:
National ID: Provide a valid copy of your national identification card as a primary form of personal identification.
Valid Driving License (within 3 months expiry)
Valid Passport (6 months before expiry)
Creating an account with an online service is often a tedious process, requiring users to submit multiple forms of identification and personal information. However, with the introduction of individual registration auto-verification systems, the process has become much simpler and faster.
Once these documents are submitted, they are automatically verified by the system, allowing for a quick and easy registration process.
What documents are required for the corporate registration?
To complete the company registration process, you will typically need to upload the following documents:
National ID: Provide a valid copy of your national identification card as a primary form of personal identification.
Certificate of Incorporation: Submit a copy of the certificate of incorporation, ensuring that it remains valid within the last six months. This document verifies the legal formation of the company.
Evidence of Appointment of Director: Furnish documentation that substantiates the appointment of directors within the company. This ensures clarity on the leadership structure and responsibilities.
Here are step-by-step sentences for creating a ticket from the helpdesk:
Log in to the client portal: Start by logging in to the client portal using your credentials.
Navigate to the helpdesk menu: Once logged in, locate the helpdesk menu on the right side, positioned above or beside the main dashboard.
Access the helpdesk: Click on the helpdesk menu to open the helpdesk section.
Add a new ticket: Within the helpdesk section, look for an option that allows you to add a new ticket. Click on it to initiate the ticket creation process.
Following these steps will guide you through the process of creating a new ticket from the helpdesk in the client portal. Be sure to provide all necessary details and information when adding a new ticket.
Here are step-by-step sentences for setting up a cashback wallet:
Create a cashback wallet: Begin by establishing a cashback wallet. To do this, navigate to the accounts menu on the platform.
Access the accounts menu: Once in the accounts menu, locate the option for creating a new account or wallet.
Press "Open Live Account" button: Look for the "Open Live Account" button within the accounts menu and click on it to proceed.
Select the cashback wallet option: When prompted to choose the type of account, select the option specifically labeled as a "Cashback Wallet."
These steps will guide you through the process of creating a cashback wallet in your accounts menu. Be sure to follow any additional instructions or provide necessary information to complete the setup of your cashback wallet.
Here are step-by-step for changing your email address:
Log in to the client portal: Start by logging in to the client portal using your current credentials.
Navigate to the profile menu: Once logged in, go to the profile menu.
Access profile information: Within the profile menu, find and select the "Profile" option.
Click on the email section: Locate the email section within your profile information and click on change button to initiate the email address change process.
Receive PIN number: Upon initiating the change, a PIN number will be automatically sent to your current email address for verification.
Check your mailbox: Access your current mailbox to retrieve the PIN number sent for verification purposes.
Enter the PIN number: Enter the PIN number received in your mailbox to confirm and proceed with the email address change.
Continue with the change: After successfully entering the PIN, continue with the process to finalize and save the new email address.
Make sure to follow each step carefully, and be attentive to any prompts or messages that guide you through the email change process in the client portal.
To enhance the security of your trading account, you can activate two-factor authentication. Follow these steps to set up Two-factor Authentication for your account:
Log in to the Members Area.
Navigate to the 'Profile' section and select 'Two-factor Authentication.'
Click enable two-factor authentication via Google Authenticator.
Differences between trading password and investor password
Both trading and investor passwords are used to access a trading account, but they serve different purposes:
Trading Password:
A trading password, sometimes called a "master password" or "trading password," is used to log in to a trading platform with full access to the account. It allows the user to perform various actions, including opening and closing trades, modifying orders, and managing the account.
Traders typically use the trading password to execute trades and actively manage their positions. This password grants complete control over the account and its trading activities.
Keeping the trading password secure and confidential is crucial, as it allows for the execution of trading decisions.
Investor Password:
An investor password, also known as a "read-only password" or "view-only password," provides limited access to a trading account. Users can view the account's activities with an investor password, such as trade history, account balance, and open positions.
However, the investor password does not allow the user to execute trades, modify orders, or make any changes to the account. It is primarily for monitoring and verifying the account's performance.
The investor password is often shared with third parties, such as account managers or individuals interested in verifying a trader's track record without the ability to interfere with trading activities.
The use of both passwords serves a security and control purpose. The trading password is for the account holder's complete control and trading operations. In contrast, the investor password allows limited access for those who need to observe account activity without the ability to make changes. Traders should use and protect these passwords accordingly to ensure the security and integrity of their accounts.
Trading Pro offers a variety of six distinct trading account options tailored to suit your individual trading preferences. These options encompass Pro (MT4), ScalpX (MT4), Rookie (MT4), Micro (MT4), ScalpX (CTrader), and ScalpX (MT5). Your client portal can accommodate multiple trading accounts simultaneously, depending on the specific account type you've selected.
Note: A confirmation email is exclusively dispatched to your designated email address upon the registration of a new client portal. The creation of new trading accounts will not trigger the sending of a confirmation email.
Here are step-by-step sentences for opening a trading account using the provided points:
Log in to the client portal: Begin by logging in to the client portal using your existing credentials.
Navigate to the accounts menu: Once logged in, go to the accounts menu, typically located in the left side or within the main dashboard.
Select "Open Live Account": Within the accounts menu, find and click on the option that says "Open Live Account."
Choose the type of trading account: A list of different trading account types will be presented. Select the specific type of trading account you want to create (e.g., rookie, scalpx, etc.).
Continue with the process: After selecting the type of trading account, proceed by clicking on the "Continue" or a similar button to initiate the account opening process.
Ensure that you provide any required information, such as personal details and financial information, as part of the account creation process. Additionally, be attentive to any prompts or instructions provided during the account opening procedure in the client portal.
Is it possible for me to cancel my withdrawal request?
You have the option to cancel your withdrawal if its status is still pending. This means that the request has been made, but it has not yet been approved or processed by the system. During this time, you can change your mind and decide not to proceed with the withdrawal.
However, once your withdrawal request has been approved by the system, you cannot proceed with the cancellation. At this point, the process of transferring the funds from your account to the designated recipient has already begun. The system has verified and authorized the transaction, making it impossible to reverse.
In conclusion, canceling a withdrawal request is possible, but only if its status is still pending. Once the system approves the withdrawal, it becomes irreversible. Therefore, it is essential to carefully consider your decisions before initiating a withdrawal and to stay informed about the status of your requests.
CVV, an abbreviation for Card Verification Value, is the 3-digit code located on the rear of your VISA or Mastercard debit/credit cards.
It serves as a security measure implemented to minimize online payment fraud. When conducting any bank card transactions with Trading Pro, you will be required to enter your CVV number.
Your CVV can be easily located on the back of your card. It's important to clarify that the ATM PIN should not be confused with the CVV.
Several reasons could lead to a credit card deposit being declined. Here are some common factors:
Insufficient Funds: Ensure that your credit card has sufficient available credit to cover the deposit amount. The transaction may be declined if the card is maxed out or has insufficient credit limit.
Incorrect Card Details: Verify that you entered the correct credit card information, including the card number, expiration date, and security code (CVV). Even a small error can lead to a decline.
Security Measures: Some transactions trigger security measures, especially if they are unusual for your spending patterns. Contact your credit card issuer to confirm that they are not blocking the transaction.
Exceeding Daily Limits: Many credit cards have daily transaction limits; surpassing this limit could result in a declined transaction.
International Transactions: If you are making a deposit using your credit card through our Client portal you might need to activate international transaction. The transaction decline may be due to potential fraud concerns. You may need to contact your card issuer to inform them of your intended to activate the international transaction.
Card Restrictions: Check if there are any restrictions on your credit card, such as restrictions on online transactions or certain types of payments. Adjustments may need to be made by contacting your card issuer.
Expired Card: Ensure that your credit card has not expired. If it has, the transaction will likely be declined.
Technical Issues: Occasionally, technical issues could result in a declined transaction. Please do not hesitate to contact our Support team for assistance.
All transactions, encompassing deposits, withdrawals, and internal transfers, are meticulously documented in your Client portal. To access this information, follow these steps:
Navigate to Trader's Menu > Funds >Transaction History by selecting the corresponding option.
Peruse the list of recorded transactions.
Identify the specific transaction you wish to review, considering transaction type, date, and payment methods for reference.
Under the "Status" column, ascertain the transaction's current status, whether it is Approved, Pending, Processing, Cancelled, or Declined.
For a comprehensive overview of the transaction, click on the transaction itself to display a summary containing all relevant details.
Approved: The transaction was completed. Pending: The transaction is yet to be completed. Cancelled: The transaction was canceled by the client.Declined: The transaction has been rejected.
Here are some potential reasons why a transaction (either deposit or withdrawal) might have been declined:
The transaction may have timed out. Please attempt the transaction again later or consider using an alternative payment method.
The operation is currently unavailable temporarily. Please try another payment method or retry the transaction at a later time.
The transaction was canceled due to an incomplete transfer form or a connection failure. Please make sure all required information is provided and try the transaction again, or consider using a different payment method.
A temporary processing error occurred at the bank. Retry the transaction later or opt for an alternative payment method. If the problem persists, contact your bank for assistance.
Temporary processing error. Please try the transaction again later or use a different payment method.
A card transaction error may have occurred. Ensure that the provided card details are accurate and attempt the transaction again. If the issue persists, contact your card issuer for assistance or consider using another payment method.
Your bank account might have insufficient funds. Top up your account and retry the transaction.
Note: In the event that a deposit transaction is still in a pending status or has been declined, but funds have already been deducted from your bank account, please reach out to the Trading Pro Support team. When contacting them, ensure to provide the following details: -The name of the payment system to which you are attempting to withdraw. -A screenshot or photo serving as proof that funds have been deducted from your bank statement.
What if I withdraw to an incorrect payment service account number?
In the event that you withdraw funds to an incorrect payment service account number, it is recommended to promptly contact our Support team for assistance. Typically, if such a scenario occurs, the bank may return the funds to us, and subsequently, we will ensure that the funds are returned to your account. Once this process is completed, you can proceed to initiate another withdrawal of the funds as needed.
Why was my withdrawal returned to my trading account?
If your attempt to withdraw was unsuccessful, several reasons may account for this issue. Let's explore a few potential causes:
Incorrect information provided on the withdrawal form.
Failure to meet Trading Pro's basic requirements for withdrawal, as outlined in our Client agreement.
Client cannot request withdrawal request using a third-party account. Withdrawal must request to your own account.
To track the status of your withdrawal, you can review the Transaction History in your Client portal. For additional information, please consult this article.
If you have further inquiries regarding your withdrawal, feel free to reach out to our Support Specialists .
Can funds be withdrawn using a payment method different from the one originally used for the deposit?
It is essential to utilize the same payment method for both deposit and withdrawal transactions, ensuring that funds are withdrawn securely by the rightful account holder. In instances where the same payment method cannot be employed due to technical issues, please reach out to our Support team, providing supporting evidence of the situation. While alternative payment methods may be suggested for withdrawal, this would necessitate additional verification of your payment account.
Is it possible to make a withdrawal using someone else's personal account?
Withdrawals using another persons' bank account are strictly prohibited to uphold security standards. Stringent regulations are in place to safeguard customers' accounts from potential fraud and identity theft. Even with permission from the account holder, we do not permit customers to withdraw funds from another person's account. This measure is implemented to protect the account holder's finances from unauthorized access or misuse.
These policies are in place to prevent unauthorized access and withdrawals from accounts. We prioritize the security of our customers' accounts and have zero tolerance for any attempts to misuse or pilfer funds from another person's account.
What payment methods are available for making deposits and withdrawals?
Discover the wide range of payment options available, encompassing credit and debit cards, international bank transfers, e-wallets, and additional methods. Visit the 'Deposit' or 'Withdrawal' sections in the Members Area to explore.
In accordance with our Client Agreement, clients are required to withdraw funds exclusively through the same bank account, credit/debit card, or payment system account that was originally utilized for depositing the funds. Additionally, the withdrawn currency must match the currency of the initial deposit.
Here are steps to Request a Withdrawal:
To initiate a withdrawal, ensure you have transferred funds into your wallet before proceeding.
Upload the necessary payment details by completing all the required information.
Request a withdrawal through the available methods within your client area.
Deposits made to Trading Pro are required to originate from a trustworthy and legitimate source. To prevent payments from third parties, clients are obligated to furnish evidence of ownership for the bank account they intend to use. For example, if a client intends to make a deposit via a credit card, the credit card owner must be the client themselves and not a third party, in accordance with the Anti-Money Laundering (AML) Policy. Failure to adhere to this policy will result in the forfeiture of the deposit. Importantly, Trading Pro does not impose any supplementary commission fees for deposit transactions.
How to Deposit at Trading Pro:
To initiate a deposit at Trading Pro, begin by logging in to your client portal.
Once you're in the client portal, navigate to the "Funds" menu where you'll find various financial options.
Click on the "Deposit" option to initiate the deposit process.
You'll be prompted to select your preferred deposit method from the available options.
After choosing your deposit method, proceed by clicking "Continue" to complete the transaction.
There might be various reasons why closing your open order in MT4 or MT5 platform is not possible. Some potential factors to consider include:
Closing Open Orders during Market Closure: If attempting to close an open order during weekends or a trading instrument's daily break, it may fail until the market reopens
Resolve this by waiting for the market to reopen for the specific trading instrument and then attempting to close the order.
Visual Glitches and/or Connectivity Problems: The presence of visual bugs or connectivity issues might falsely convey that an open order is not closing.
Address this by completely closing your trading terminal and reopening it to verify the status of the order.
Technical errors: Technical errors can indeed be one of the reasons why a client might face difficulty in closing an open order
If the problem persists, it's recommended to reach out to the Trading Pro Support team for assistance.
A take-profit order, a form of limit order, allows you to specify a precise price at which your trading provider will close your open position, securing a profit for you.
Traders utilize a stop-loss order to curtail losses or secure the remaining profit on an existing position. This order is a crucial tool in effectively managing the risk associated with a trade.
For short-term traders, take-profit orders prove valuable as they enable the management of risk by exiting a trade immediately upon reaching the planned profit target. This strategy helps them avoid potential downturns in the market.
Stop-loss orders provide a straightforward and intelligent approach to mitigating the risk of loss in a trade. Additionally, they serve the dual purpose of securing profits.
Determining the optimal prices for both take-profit and stop-loss orders typically involves a blend of technical and fundamental analysis, reflecting a comprehensive approach to the trading strategy.
How do you calculate the best take-profit and stop-loss price levels?
Determining the optimal price levels for both your take-profit and stop-loss orders involves considering a wide range of factors, and these factors naturally vary from one trade to another. They encompass elements such as your individual risk tolerance, the security's volatility, and your short-term and long-term investment objectives.
Traders often employ technical analysis tools, including support and resistance levels, to pinpoint suitable prices for entry, take-profit, and stop-loss points. Some assets warrant scrutiny to discern whether retracements are frequent, necessitating a more proactive stop-loss and re-entry strategy.
In essence, take-profit and stop-loss orders are widely used, straightforward, and effective instruments that provide benefits to traders aiming to secure profits while minimizing potential losses. They are viewed as safeguards in trading. In adverse scenarios, a stop-loss can avert significant losses in unforeseen circumstances, while a take-profit order shields a trader from a downturn that has already reached their price target.
Nevertheless, it's crucial to recognize that take-profit and stop-loss orders may not be suitable for every situation. For instance, employing them may not be advisable for very long-term investments or when dealing with extremely volatile instruments.
It's important to note that trading with CFDs involves leverage, which can result in faster-than-expected losses. Additionally, relying solely on past performance as an indicator for future returns through technical analysis may not always be reliable, so it's essential to factor in your risk tolerance.
Employing both trading strategies concurrently offers numerous benefits. The primary advantage lies in the ability of these orders to collectively constrain the overall risk associated with executing a trade. Nonetheless, similar to any trading strategies, there are certain drawbacks to consider;
Advantages of take-profit orders Disadvantages of take-profit orders Advantages of stop-loss orders Disadvantages of stop-loss orders
Advantages of take-profit orders
Traders can avoid constant monitoring of their trades throughout the day and eliminate the need for second-guessing regarding the potential highs or lows of an asset. This approach helps in maintaining a trade devoid of emotional influence.
Short-term traders have the ability to control their risk by exiting a trade as soon as their pre-determined profit target is achieved. This eliminates the necessity to expose themselves to the potential downturn.
Levels for take-profit orders can be established based on technical analysis tools, such as chart patterns or money management systems, providing a foundation for their placement.
The automated nature of take-profit orders simplifies the process of risk management, making it more convenient for traders.
Disadvantages of take-profit orders
Regardless of the asset's movements, take-profit orders are executed at the predetermined price. Even if the asset experiences a breakout to the upside, the order will still be executed, incurring opportunity costs.
While implementing take-profit orders may lower the risk for long-term investors, it also diminishes the potential for maximizing profits.
Although automating trades serves as a valuable risk management tool, it can potentially lead traders to become complacent, so it's easier to make mistakes
Advantages of stop-loss orders
Utilizing stop-loss orders provides a straightforward and intelligent approach to mitigating the risk of losses in a trade while simultaneously assisting in securing profits.
Stop-losses can be seamlessly incorporated into the strategy of any investor, as they are user-friendly and simple to set up.
Stop-loss orders introduce discipline into short-term trading by mitigating emotional influences that frequently result in transforming a profitable position into a loss.
The implementation of stop-loss orders eliminates the necessity for constant monitoring of investments, proving particularly advantageous during prolonged periods of absence.
Disadvantages of stop-loss orders
If an asset suddenly jumps above or below the stop price, the order is triggered. This results in selling the asset at the next available price, even if it's trading far from the stop-loss level. For instance, setting a 5% stop-loss order for an asset with a typical daily fluctuation of 10% may not be a sensible strategy.
Traders may experience their positions being closed in a rapidly changing market that reverses quickly, but this can be avoided by using a trailing stop. A trailing stop adjusts its stop price based on the asset's movements and is set at a specific percentage/amount above or below the market price. Alternatively, a 'guaranteed stop' can be obtained by paying a premium, ensuring a fixed stop price.
Long-term investors need not worry about short-term market fluctuations in solid companies; instead, they can view downturns as opportunities to add to their positions.
Stop-losses don't solve all problems; making poor investment decisions can still result in losses, albeit at a slower rate. Every trade incurs commission, and these small losses can accumulate over time.
When you reach your stop price, your stop order becomes a market order. This means the selling price can differ from the stop price, especially in fast-moving markets. This is relevant even when holding a position overnight, as poor earnings results can cause the asset to open below your stop price.
There are instances where you can't place a stop order for certain assets, including highly volatile penny stocks.
A 'stop-loss' order, formally referred to as a 'stop closing order,' is a tool employed by traders to either restrict losses or secure the remaining profit on an existing position. This order plays a crucial role in risk management during trading.
Stop-loss orders come with instructions to execute the closure of a position through buying or selling an asset, depending on whether the trader is in a long or short position, once the market reaches the specified price known as the stop price.²
Consider a scenario where our trader acquires an option on a stock and sets a stop-loss order 5% below the purchase price. In the event that the stock subsequently experiences a 5% decline, activating the stop-loss, the stock is sold at the best available price. If, on the other hand, the trader had taken a short position on the stock, the position would be closed through a compensating purchase when the asset begins trading at the designated price.
A 'take-profit' order, also referred to as a 'limit closing order,' is a specific type of limit order where you establish a precise price. Your trading provider will use this designated price to close your open position and secure a profit. If the limit order fails to reach the specified price, it remains inactive.
Many traders employ take-profit orders in conjunction with stop-loss orders to effectively manage the risk associated with their open positions. When you go long on an asset and it reaches the take-profit point, the order is automatically triggered, leading to the closure of the position with a profit. Conversely, if the asset experiences a decline, the stop-loss order is activated to minimize losses, aligned with your predetermined risk tolerance.
As a result, the disparity between the asset's market price and your take-profit and stop-loss orders establishes the maximum risk–reward trade-off for the trade.
Consider a scenario where a trader initiates a long position on an asset, anticipating a 20% increase. In such a case, they might place a take-profit order set at 20% above the purchase price and a stop-loss order positioned 5% below the acquisition price. This configuration results in a favorable 5:20 risk-to-reward ratio, assuming equal or tilted odds toward a positive outcome.¹
TradingPro's Market Execution feature guarantees efficient and seamless trading experiences for traders across all instruments.
Market Execution is a rapid order execution method, allowing traders to execute orders at the current price within fractions of a second. The price may fluctuate, either higher or lower than what the trader observes in the terminal window, as prices are in constant flux.
The primary advantage of this execution type lies in its speed, making it the fastest available option and providing traders with 100% market access.
Consider the following scenario:
Imagine a trader intending to place a buy order for EURUSD.pro in a Standard account equipped with market execution. Upon clicking "Buy" in the trading platform, the initial prices display as 1.21705/1.21735, but they swiftly adjust to 1.21719/1.21740. Without requiring any additional confirmation, the system automatically initiates the order at the new ask price of 1.21740. The phenomenon of prices shifting to a different value is commonly referred to as slippage and is a frequent occurrence in this type of execution.
What is the maximum number of trading accounts I can open?
You are limited to opening up to 10 trading accounts per type of live account. You can explore the details of different account types before initiating the opening of a trading account, ensuring you select the one that best aligns with your requirements.
Hedged orders, alternatively termed offsetting orders, involve placing orders for the same instrument in opposite directions. For example, buying 1 lot of XAUUSD and selling 1 lot of XAUUSD in the same trading account. Hedging is employed to protect against adverse market movements and is a risk management technique in the foreign exchange market.
The Scalpx account is designed for traders with experience. It is particularly well-suited for individuals who exhibit patience, find contentment in securing small profits, and excel in scalping strategies.
In forex trading, several vital differences exist between a demo account and a real (live) account. Here are the main distinctions:
Real Money vs. Virtual Money:
Demo Account: Functioning as a practice account, it utilizes virtual money. Traders can experiment with strategies and familiarize themselves with the trading platform without risking actual funds.
Real Account: Involving real money deposited by the trader, profits and losses directly impact the trader's financial situation.
Market Conditions:
Demo Account: Trades in a demo account occur in a simulated environment. Market conditions might not precisely mirror the real market, and order execution can be instant without slippage.
Real Account: Live trading exposes traders to genuine market conditions, including slippage, liquidity fluctuations, and the influence of news events. These factors can impact order execution and overall performance.
Psychological Impact:
Demo Account: Traders may not undergo the same psychological pressure and emotions since there's no real money at risk.
Real Account: Live trading involves significant psychological aspects. The fear of losses and the thrill of gains can influence decision-making and overall trading behavior.
Broker Execution and Slippage:
Demo Account: Order execution in demo accounts is typically flawless and might not reflect the actual speed or challenges faced in real markets.
Real Account: Live accounts may encounter slippage, delays, and variations in order execution, especially during volatile market conditions.
Risk Management:
Demo Account: Traders might not strictly adhere to risk management principles when using virtual money.
Real Account: Effective risk management is critical in live trading to safeguard capital. Losses have tangible financial implications, underscoring the importance of risk control.
Market Sentiment:
Demo Account: Traders in demo accounts don't contribute to real market sentiment, as they are not executing trades in the live market.
Real Account: Live traders actively participate in the market, influencing price movements and contributing to overall market sentiment.
Account Funding:
Demo Account: It is free, and users are not required to deposit real money.
Real Account: Traders need to fund a live account with real money to initiate trading.
Learning and Skill Development:
Demo Account: A valuable tool for learning and developing trading skills without financial risk.
Real Account: Trading with real money provides practical experience and reinforces the application of learned skills.
Traders commonly begin with a demo account for practice and gradually transition to a real account as they gain confidence. Both account types play crucial roles in a trader's development, offering distinct environments and experiences.
The Micro account is appropriate for traders of all levels, whether they are beginners or seasoned. It serves as an excellent entry point into the world of trading, allowing individuals to develop skills and accumulate experiences as they progress in their trading journey.
The Pro account is suitable for both novice and experienced traders to apply their trading skills and implement them for a greater opportunity to gain profits. Traders can trade forex on 57 currency pairs, precious metal and oil with variable spread starts from 1.6 pips and no commissions. It is suitable for various trading styles, ranging from day trading to automated trading strategies and everything in between.
The Rookie account is an account type that suitable to use by newbie traders, which providing them with the opportunity to engage in trading with smaller volumes and minimal trading units (cent lots). This account features the smallest minimum trading volumes, making it well-suited for experimenting with and testing various trading strategies.
Leverage modifications are linked to your equity; as it climbs to a higher tier, the leverage automatically decreases. When your equity falls to a lower tier, the leverage will stay the same unless the client takes the initiative to request a change through the Client Portal.
For Example:
Client Deposit $100 the leverage he chooses is 1: 2000, then trade and reached $1000 in equity, the leverage will down to 1: 1000. Then he withdraws or loss his fund becomes $100, the leverage will remain at 1:1000 until he requests to change leverage at client portal.
Leverage for all type of account
Leverage for precious metal and oil (all type of account)
Leverage for index and crypto (all type of account)
To initiate trading with the lowest possible amount of funds, you have the option of selecting a Rookie account or Micro account with a deposit amount of USD 1. The Rookie account offers the smallest minimum trading volume, known as the cent lot, enabling you to easily commence trading across various instruments.
Alternatively, you can commence trading with virtual funds by creating a demo account. This option is cost-free and serves as a valuable practice tool for aspiring traders.
What steps should I take if my trading account has a negative balance?
In case your trading account shows a negative balance and you have no active trades, it's essential to reach out to the Support team to rectify the negative difference.
If you prefer to keep trading right away, you can establish a new trading account and make a deposit into it to prevent the loss of the negative balance.
Free swap accounts, also known as "Islamic" or "swap-free" accounts, are designed to cater to traders who have religious or ethical reasons for avoiding interest charges.
On a free swap account, overnight positions do not accrue interest, making it suitable for traders who want to avoid the interest element in their trades. However, it's important to note that free swap accounts might have other differences or restrictions compared to standard trading accounts.
Remember that while free swap accounts do not incur interest charges, they may have other fees or commissions, and the spreads offered on currency pairs may differ. Therefore, it's essential to thoroughly understand the account terms and how they may impact your trading strategy before opening a free swap account.
Slippage occurs when an order is executed at a price that differs from the originally requested price. In other words, slippage occurs when there is a change in the bid/ask price between the moment a market order is placed and when it gets executed on the exchange. Slippage is the difference between the expected price of an order and the price at which the order is executed.
When does slippage happen?
Slippage is most prevalent during periods of market volatility, where prices can fluctuate rapidly. Various factors, such as trading server delays and significant market developments, can contribute to slippage. It's important to note that slippage can occur when executing both market and pending orders across all types of trading accounts.
Is slippage a bad thing?
While it's advisable to minimize slippage for a smoother trading experience, it's worth noting that slippage isn't inherently detrimental since the price difference can work either in favor of or against the trader. The executed price of an order can be classified as positive slippage, negative slippage, or no slippage.
Positive slippage: occurs when the ask price is lower when buying or the bid price is higher when selling.
Negative slippage: on the other hand, happens when the ask price is higher when buying or the bid price is lower when selling.
We offer a feature known as negative balance protection, which guarantees that even if a trade leads to a negative balance in a trading account, the amount owed is erased. The account balance is reset to zero.
To illustrate this, let's consider a scenario where a trader has a trading account balance of USD 50 and closes a trade that incurs an overnight loss of USD 100. In the absence of negative balance protection, the trader would need to deposit USD 50 to restore their balance to zero and reactivate their trading account. However, with negative balance protection in place, we reset the balance to zero without requiring the trader to cover the loss with their own funds.
The primary purpose of negative balance protection is to ensure that, regardless of the extent of trading losses, traders will never find themselves in debt; losses are confined solely to the balance in the trading account and no more.
At Tradingpro, we provide these features to foster sustainable, long-term relationships with traders. Our revenue is generated solely from the spreads on trades, and we do not benefit from our traders' losses.
Trading Pro provides a range of spot CFD (contract for difference) commodities, enabling traders to engage in price speculation for trading instruments without possessing the underlying assets. It's worth noting that orders executed on these instruments do not come with an expiry date.
In summary, Trading Pro offers the following tradable instruments:
Cryptocurrencies:
CFDs on cryptocurrencies like Bitcoin, Ethereum, and more are available for trading 24/7, except during scheduled breaks and server maintenance hours. These CFDs are traded against the US dollar.
Forex:
In the foreign exchange category, trading instruments always involve pairing a base currency with a quote currency (e.g., USD/GBP). This encompasses major, minor, and exotic currency pairs.
Commodities:
This instrument category covers metals and natural gases. Traders can access precious metals like silver and gold, which are tradable against the US dollar.
Equities:
Trading Pro offers CFDs on stocks from international stock markets, including well-known companies like AAPL (Apple Inc.), AMZN (Amazon), and more.
Indices:
Popular indices such as US30 and US500, among others, are available for trading activity on Trading Pro's platform.
What is Forex? Forex, short for foreign exchange, refers to the practice of swapping one currency for another, typically for various purposes, such as trading, business, or tourism. Since currency values are constantly in flux, the amount you can get in your local currency for 1 US dollar today may differ from yesterday or tomorrow. These fluctuations in exchange rates can result in either profits or losses.
Illustrating Currency Exchange with an Example: Imagine a scenario where an individual visits a currency exchange to convert USD 100,000 into euros. If the exchange rate (USD/EUR) at that moment is 0.84000, they will acquire EUR 84,000. However, if the exchange rate later falls to 0.80000, exchanging the euros back into US dollars would yield USD 105,000. This results in a profit of USD 5,000 for the person.
Forex traders analyze economic and political conditions to predict market trends, enabling them to buy or sell currencies for potential profit. In the above example, the individual foresaw a decline in the exchange rate, leading them to sell their dollars and buy them back later when the rate had dropped, thereby generating a profit.
This is the essence of forex trading.
Trading Pro and CFDs: At Trading Pro, we offer Contract for Difference (CFD) instruments, allowing clients to speculate on the price difference of various currencies and assets in the market. Through leverage, clients can engage in substantial trades without physically owning the underlying assets.
Understanding the Forex Market: The forex market is the global arena for foreign exchange transactions, conducted electronically over-the-counter (OTC) through computer networks, connecting traders worldwide, as opposed to a centralized exchange.
Key Features of the Forex Market:
The forex market boasts a daily trading volume exceeding USD 5 trillion, surpassing other financial markets like commodities, futures, and stock exchanges.
Forex trading operates 24/5, from Monday to Friday, allowing for the continuous buying and selling of currencies by market-maker banks, brokerage firms (such as Trading Pro), independent brokers, investors, and traders.
Currency quotes are in constant motion, influenced by various factors like economic indicators, interest rates, bank activities, time of day, and traders' preferences and expectations.
Client transactions are executed using user-friendly trading platforms, such as MetaTrader 4 or MetaTrader 5, enabling traders to access real-time quotes from market participants like banks and market makers.
About Trading Pro: Trading Pro is a versatile broker offering high-quality trading services to a global clientele. It provides a convenient platform for conducting these transactions and consistently offers competitive spreads, making it a preferred choice for forex traders.
First, you need to log in to the client area of the platform hosting the rating contest.
Step 2: Navigate to the contest menu
Once you have successfully logged in, navigate to the contest menu. Usually, you can find it in the top navigation bar or in a drop-down menu under the "Contests" tab. Click on it to proceed.
Step 3: Select the Current Contest
You will find a list of ongoing contests in the contest menu. Look for the current contest you are participating in and click on it.
Step 4: Scroll Down to the Listing
On the contest page, scroll down until you reach the listing section. This section typically displays the ranking and standings of all the participants.
Step 5: Check Your Name in the Ranking
Within the listing, search for your name or username to locate your position in the ranking.
Are you ready to put your trading skills to the test and compete against other traders? Participating in the Trading Pro Contest is a great way to showcase your abilities and potentially win exciting prizes.
Step 1: Log in to the Client Portal
To participate in the Trading Pro Contest, Log in to the client portal using your credentials.
Step 2: Navigate to the Contest Menu
Once you have successfully logged in, you will find yourself in the client portal dashboard. Please be sure to look for the contest menu, which is usually prominent on the platform.
Step 3: Select the Current Contest
Within the contest menu, you will see a list of available contests. Please look for the contest you'd like to participate in and click on it to access the details.
Step 4: Click on the "Participate" Option
After selecting the desired contest, you will be presented with various options and buttons. Look for the "Participate" option and click on it to officially enter the competition. Some platforms may require additional information or confirmation before allowing you to participate, so make sure to follow any prompts or instructions that appear.
Congratulations on starting your trading journey with Tradingpro. Once you’ve registeredand fully verified your account, it’s time to start trading. This article will guide you through the steps to initiate your trading experience with Tradingpro
Make a deposit
Select a trading platform.
Add trading instruments
Calculate margin
Start trading
How to make a deposit:
Log in to your Client Portal
quick Links Deposit tab.
Select your preferred payment method.
You can follow the following prompts to make your first time deposit.
Select a trading platform:
We offer various trading platforms for your convenience.
We offer a variety of trading instruments including Forex, Commodities, Stocks, and Indices. On your chosen trading platform, you can add the instruments you want to trade.
With Tradingpro Terminal add instruments by searching for an instrument in the search bar, and then selecting the instrument to bring up its chart and start watching.
Calculate Margin
Margin is the reserved amount needed to open and maintain a leveraged trading position. To calculate the required margin for any instrument at any leverage, use the Trading Calculator. Read more on how to use the Trading Calculator.
Start trading
You’re now ready to start trading. Here are brief steps to open and close a trade using the Tradingpro Terminal
Open and close a trade on Tradingpro Terminal
To open:
On the chart of your chosen instrument, click Sell or Buy.
Set the order volume by lots, currency, or units.
You can also set a pending order, take profit, and stop loss.
Once done, click Confirm.
To close:
Simply click the x icon on the order in the Portfolio tab.
Once you submit your Proof of Identity and/or Proof of Residence documents, you will receive a confirmation email in your registered email inbox. Also, once the documents are checked and reviewed, you will receive an email about the status (approved/rejected).
It is suggested you log into your Personal Area to see your verification status on the top bar. Note that the detailed reason can only be found in the PA in case of document rejection.
Unverified user with no verification steps completed:
User with one or few steps of verification completed:
The status after completion of each verification step (email) will look similar to the screenshot above, only with varying percentage of completion.
Here's a guide on how to register an account with Trading Pro:
Access the registration page: To initiate the registration process, click on the registration page link: Trading Pro registration account.
Complete the registration form: Fill in all the required fields on the registration form to sign up. Ensure that you check all the necessary boxes to secure your registration.
Confirmation email: After signing up, you will receive a confirmation email from Trading Pro. Please check your email inbox. Verify your email address by entering the provided PIN number on the registration form to confirm your email.
Email verification: Verify your email address by locating the confirmation email in your inbox and following the provided instructions. This step is crucial to confirming your registration.
Upload documents for verification: Go to the profile menu and upload the required documents to complete the verification process. This step is essential to ensure the security and authenticity of your account.
By following these steps, you can successfully register an account with Trading Pro and complete the necessary verification procedures.
Unlock Your Trading Potential with Trading Pro: A Comprehensive Platform for All Traders
Trading Pro is an innovative global platform that provides traders with the opportunity to learn and grow. The platform offers a variety of account types and platforms to cater to the diverse needs of traders. Whether you are a beginner or a seasoned trader, Trading Pro has something to offer.
The platform provides access to a wide range of markets, such as stocks, forex, commodities, and cryptocurrencies. It also offers a variety of tools and features to help traders make informed decisions. These include real-time market data, charting tools, news feeds, and more.
The platform is also designed to be user-friendly and secure. It uses advanced encryption technology to protect user data and transactions. It also offers 24/7 customer support to help traders with any questions or concerns.
Overall, Trading Pro is a comprehensive platform that offers traders the opportunity to learn and grow. It provides access to a wide range of markets, tools, and resources to help traders make informed decisions and stay up to date with the latest trends. It also offers a secure and user-friendly environment for traders to operate in.
Is there a Help Center or knowledge base I can explore?
Yes! Our Help Center offers a wide range of articles, tutorials, and how-to guides on topics like account setup, funding, trading tools, and more. You can access it anytime via the main menu on our website.
We currently offer priority callback support for verified clients. If you prefer a phone conversation, request a callback through the contact form and a representative will call you at your preferred time.
Our support agents currently provide assistance in multi-language We are continuously expanding language options to better serve our global client base.
Yes, we offer live chat directly on our website and client portal. Simply click the chat icon at the bottom-right corner of the screen to start a conversation with one of our support specialists.
Our support team is available 24/5 from Monday to Friday, aligning with global market trading hours. During weekends, you can still submit a request, and our team will respond on the next business day.
You can reach our customer support team via live chat on our website, email at [email protected], or by submitting a request through the contact form in your client portal.
Please select our Live Chat on your bottom right. We offer 24/5 multilingual customer support. Alternatively, you can send us an email to [email protected].
Leverage is a ratio between the trader’s own funds and borrowed funds, which a trader borrows from his broker. 1:100 leverage means that for a transaction you must have a trading account with an amount 100 times less than the sum of the transaction. Example: a trader chooses the 1:500 leverage and has 200 euros on his account. Leverage 1:500 allows him to buy a contract worth 100.000 euros.
Swap is an agreement to exchange currency between two foreign parties. The agreement consists of swapping principal and interest payments on a loan made in one currency for principal and interest payments of a loan of equal value in another currency.
To get the password, please go to (link). Then enter your registered email address and click the continue button. You will receive a PIN via email to reset your password.
Account verification is a simple measure to ensure the validity of your information and to protect our clients against fraud. It will make sure that your transactions are authorized and secured. We strongly recommend submitting all of the required documents before making your first deposit.
The TradingPro International (PTY) LTD (Registration number 2014/202132/07) is a Financial Services Provider authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under the licence number FSP No. 49624. The registered address is at Office 106 1st Floor Pharos House 70 Buckingham Terrace Westville Kwa-Zulu Natal 3630
TradingPro International Limited (Registration number 208079 GBC) is a Global Business Licence under Section 72 of the Financial Services Act 2001 and an Investment Dealer (Full Service Dealer, excluding Underwriting) Licence under Section 29 of the Securities Act 2005 authorised and regulated by Financial Services Commission, Mauritius under license number GB23202513. The registered address is at 3rd Standard Chartered Tower, Cybercity, Ebene 72201, Mauritius.
Information: Clients who are interested in registering must be at least 18 years of age and above to use the Trading Pro service. For traders who want to start trading, one must know and understand the risks involved, if not including possibilities for you to experience losses ahead. One must be cautious when using the currency market. Traders are encouraged to use the margin to assess the level of ones ability.
Risk Warning: Any information or element made for publication purposes, copying, or reproduction shall be obtained only in writing from Trading Pro. Kindly note that forex trading and trading in other leveraged products involve a significant level of risk and are not suitable for all investors. Trading with financial instruments may result in profits as well as losses, and your losses can be greater than your initial invested capital. Before undertaking any such transactions, you should ensure that you fully understand the risks involved and seek independent advice if necessary.
This information is not directed nor intended for distribution to or use by residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company does not offer its services to residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company holds the right to alter the above lists of countries at its discretion.
