Frequently Asked Questions
Find answers to common questions about our services
How to generate an IB link?
To generate an IB link:
- To produce an IB link, go to the Partnership Menu and opt for "Marketing tools."
- In the Marketing tools section, navigate to "Create New Link" section
- Opt for the "Create your new link" option to commence the generation of a fresh IB link.
- Adhere to the on-screen prompts and furnish the necessary details for customizing your link.
- After inputting the required information, click on "Submit" to advance in the creation of your IB link.
- Review the resulting link to confirm its alignment with your marketing strategy and partnership objectives.
- Congratulations! You have successfully crafted an IB link ready for use in your marketing and promotional endeavors.
Risk management for subscription configuration in social trading
Total Loss - The total realized loss from all replicated trades since joining the provider. Once this level is attained, the subscription is archived. Upon reaching this threshold:
- All active trades copied under the subscription are closed.
- The subscription is archived.
Total Loss Subscription Action :
- Keep- do not perform any action on copied position
- Suspend-pause subscription
- Unsubscribe- Permanently discontinue subscription with the provider
Total Loss Trading Action :
Responses when the designated floating loss threshold is attained:
- Keep all: No action is taken on copied positions
- Close all: Close all copied positions
- Close unprofitable: Terminate replicated positions with losses
- Close all unprofitable: Terminate all replicated positions with losses
Total Profit - The total realized profit from all replicated trades since becoming a member of the provider. Upon reaching this point, the subscription is archived.
Total Profit Loss Subscription Action :
Actions in case the specified total profit loss is reached.
- Suspend: pause subscription
- Unsubscribe: permanently discontinue subscription with the provider
Total Profit Loss Trading Action :
Responses when the designated total profit/loss level is achieved:
- Keep all: No action is taken on copied positions
- Close all: Close all copied positions
- Close all unprofitable: Terminate all replicated positions with losses
Floating Loss -When the cumulative floating loss of copied trades reaches an acceptable level, a predefined action is triggered.
Floating Loss Subscription Action :
Actions in case the specified total profit loss is reached.
- Suspend: pause subscription
- Unsubscribe: permanently discontinue subscription with the provider
Floating Loss Trading Action :
Responses when the designated floating loss level is achieved:
- Keep all: No action is taken on copied positions
- Close all: Close all copied positions
- Close all unprofitable: Terminate all replicated positions with losses
What is the duration for the trading interval in social trading?
In social trading, the intervals are categorized into per trade, daily, and weekly.
- Per trade intervals, performance fees is instant, it will be paid after the position closes.
- For platforms that charge a weekly performance fee, the fee is typically calculated based on the performance of the signal provider from Sunday 00:00 to Saturday 24:00. This means that the fee is based on the overall performance of the signal provider throughout the week. The fee is then deducted from the follower's account balance at the end of the week.
- On the other hand, platforms that charge a daily performance fee calculate the fee based on the performance of the signal provider from 00:00 to 24:00 each day. This means that the fee is based on the daily performance of the signal provider. Similar to the weekly performance fee, the daily fee is deducted from the follower's account balance at the end of each day.
Why is my social trading account not replicating the actions of the providers?
If you are a follower of a social trading account and you find that your account is not replicating the actions of the providers, there are several reasons why this could be the case.
First, you should check your risk management settings to make sure they are properly configured. If the settings are not set up correctly, the system may not replicate the trades of the providers.
Second, if you have not activated the subscription to the provider, the system will not be able to replicate their trades. Make sure you have activated the subscription and that it is still active.
Third, if the subscription has been suspended, the system will not be able to replicate the trades of the providers. Make sure the subscription is still active and that you have not been blocked from the system.
Finally, if you do not have enough money in the account, the system will not be able to replicate the trades of the providers. Make sure you have enough money in the account to cover the trades.
By taking these steps, you should be able to ensure that your social trading account is replicating the actions of the providers.
Difference Between Providers and Followers
Social trading is a popular way to trade in the financial markets. It allows traders to copy the strategies and activities of experienced traders, called providers. This allows traders to benefit from the expertise of the provider without needing to have the same level of experience themselves.
The provider is the experienced trader who shares their trading strategies and activities. They execute trades on their own accounts, and these trades are automatically replicated by followers.
The follower is an individual who chooses to copy the trades of a provider. Followers replicate the provider's trades in their own accounts, allowing them to automate trading. This means that the follower does not need to have the same level of experience as the provider in order to benefit from their strategies.
In summary, the provider is the experienced trader who shares their strategies, and the follower is an individual who chooses to copy those strategies.