Frequently Asked Questions

To check your IB status, follow these steps: 

1. Log in to your client area, navigate to the "Tools" section 
2. Proceed to the partnership menu, 
3. Then access the dashboard. 
4. Here, you will find information about your IB status, providing insights into your current standing within the partnership program. 

• To access your referral link, follow these steps: log in to your client area, navigate to the "Tools" section, and select "Marketing Tools."  
• Click on the relevant link, and you will be directed to a list displaying the links created from previous activities.This list provides an overview of your generated referral links, allowing you to conveniently locate and use the specific link you need.  
• Once chosen, simply copy the link, and you can then proceed to paste it into your communications with your clients. 

This step-by-step process ensures a seamless experience, allowing you to effortlessly manage and distribute your referral links to your clients for effective engagement in the affiliate program. 

It's possible that you are using an incorrect IB ID. The client ID serves as the IB ID. Therefore, to ensure accuracy, double-check that the client ID you are using is indeed the correct IB ID. If the problem persists, it is advisable to seek assistance from customer support to confirm the accuracy of the IB ID being used.  

Cashback concept involves a rebate provided to traders based on their trading volumes.The more a trader trades, the higher the cashback they can receive. Cashback is a straightforward way for traders to recoup a portion of their trading expenses, providing a financial benefit based on their trading activity.  

Affiliates earn commissions or rewards based on the trading activities of clients they refer to the broker. The scope of rewards can vary, including a percentage of the broker's earnings generated from referred clients' trades. 

In summary, cashback in forex is a rebate provided to traders based on their trading volumes, while an affiliate program involves individuals partnering with a forex broker to refer new clients. Cashback rewards traders directly, while affiliate programs reward individuals for their ability to bring in new clients and the trading activities of those clients. 

You will be eligible to receive affiliate benefits for all trading pairs generated by your referred clients. This means that regardless of the specific trading pairs your clients engage in, you will earn affiliate rewards based on their trading activities. This inclusive approach ensures that your affiliate earnings encompass a wide range of trading pairs, providing you with a comprehensive and rewarding experience as a participant in the affiliate program. 

All types of accounts are eligible to participate in our affiliate program. Whether you have a personal account, a corporate account, or any other type of account with us, you can take advantage of this opportunity to earn additional income. So, why wait? Join our affiliate program today and start monetizing your network. 

If you are an Introducing Broker (IB) and want to keep track of whether your clients have used your IB code to open a new live account, you can easily do so by following a few simple steps. By checking this information, you can ensure that you are receiving the appropriate commissions for your referred clients. Here's how you can check if a client has used your IB code:

• Login to the Client Area:

To begin, you need to log in to your account's Client Area. 

• Select "Tools":

Once you have logged in successfully, navigate to the "Tools" section.Click on it to proceed further.

• Click on "Partnership":

Within the Tools section, you will find various options related to your partnership activities. Look for the "Partnership" option and click on it. This will take you to the partnership dashboard.

• Go to the Dashboard:

Upon clicking on the "Partnership" option, you will be redirected to the partnership dashboard. This dashboard provides an overview of your partnership activities, including the clients you have referred.

• Click on "Detailed Commission Breakdown":

Within the partnership dashboard, you will find a section labeled "Detailed Commission Breakdown." This section provides a breakdown of the commissions you have earned from your referred clients. Click on it to access the detailed information.

By following these steps, you will be able to check if your clients have used your IB code to open a new live account. The detailed commission breakdown will provide you with the necessary information regarding your earnings from each referred client.

If you notice any discrepancies or issues, you can reach out to the relevant support channels provided to address the matter promptly. 

Firstly, it's important to note that your client id is your IB code.

• To begin, you need to log in to your client area. 
• Once you have successfully logged in to your client area, navigate to the profile section. Click on the profile option to access your personal information.
• Within the profile section, you will find various details associated with your account. Look for the section that specifically mentions "My Profile" and click on it. This will direct you to a page where you can view your personal information, including your client id or IB code.
• On the My Profile page, you will see a field or a section labeled "Client ID" or "IB Code." This is where your unique identification code is displayed. 

Firstly, it is important to understand that an affiliate payment is instantly credited into your IB wallet. Typically, once a client you referred closes their position, you become eligible to withdraw your affiliate earnings. The exact time it takes for the client to close their position can vary depending on various factors such as market conditions, trading strategies, and the client's own decision-making process. It is essential to keep in mind that you will receive your affiliate payment only after the client completes their trading activity and meets the necessary criteria for commission generation. 

The answer to this question is a simple and straightforward "no." Once you become an affiliate, you will be entitled to earn commissions and bonuses from your direct clients. You will not be able to earn from clients referred by your downline affiliates or from levels beyond your direct clients.

In conclusion, if your status is a partner, you are not eligible to access the affiliate 5-level structure. 

 Yes, to see your affiliate commission received from clients’, just follow the steps below:

1. Log in to your client portal
2. Click on ‘Tools’ and select ‘Dashboard’ from the partnership menu
3. Click on "Detailed Commission Breakdown"
4. Set the time frame you want to see transactions for
5. Click "Export to CSV"

Alternatively, if you want to see the trades for a specific client:

1. Log in to your client portal
2. Click on ‘Tools’ and select ‘Dashboard’ from the partnership menu
3. Click on "Detailed Commission Breakdown"
4. Set the time frame you want to see transactions for
5. You can filter accounts or referral names (clients' names) based on specific criteria. 
6. Filters processed at column
7. Click apply filters 
8. You also can download the data by click "Export to CSV" 

 To view the list of clients who have registered using your IB link, 

1. Login to your Client portal.
2. Start by navigating to the "Partnership" menu on the platform.
3. Once in the Partnership menu, click on the "Dashboard" option to access the main dashboard for your account.
4. Scroll down on the dashboard interface to explore additional sections and features.
5. Locate on the "Referral" section; here, you will find a listing of clients who have registered using your IB link.
6. The list in the "Referral" section will display the clients who have registered through your IB link, providing you with valuable information about your referred clients.

To find your referral link, just follow the steps below:

Log in to your client portal
Click on ‘Tools’ and take a look under "Marketing Tools" select ‘Links’
Click copy the URL you want to use and share it with your clients

For more information, or for specific requests, Please do contact us through Helpdesk ticket our representative will be entertain you in shortly. You may open ticket at https://secure.tradingpro.com/help-desk/new/

Yes, we offer a variety of marketing material including digital banners, landing pages, logos, creatives, and unique referral links.

You may navigate into client portal. On top of your client portal there has Tools > Under Marketing Tools there has Banner. 

For more information, or for specific requests, speak directly with your account manager, or email us at [email protected].