Frequently Asked Questions

Find answers to common questions about our services

What is the minimum amount required for a follower to copy a social trading provider?

The minimum amount required for a follower to copy a social trading provider depends on the provider's settings. This could include having a minimum amount of trading experience or having a certain amount of capital available. Once the follower meets the provider's requirements, they can begin copying the provider's trades. Depending on the provider, the follower may be able to copy all of the provider's trades or just a portion. They may also be able to set their own risk parameters, such as the amount of money they are willing to risk per trade. 

Updated: 4 bulan yang lalu

What is minimum balance ?

A Follower account must have a minimum balance to follow the Provider. For example, the provider set USD 100 as the minimum balance, so the investor should have the same amount or more than 100 as the requirement to follow the provider.

If investor equity less than USD 100 the error "Not enough Money" will be appear

Updated: 4 bulan yang lalu

Why Hasn't My Performance Fee Been Paid?

This fee is paid to the fund manager as a reward for their successful management of the fund. However, it is not uncommon for investors to find themselves asking, "Why hasn't my performance fee been paid?"

The answer to this question may be due to a concept known as the high water mark. This is a rule that states that the fund manager must first cover any losses incurred by the fund before they can receive their performance fee. In other words, if the fund has lost money since the last time the performance fee was paid, then the fund manager must first make up those losses before they can receive their fee.

In summary, if you are asking why your performance fee hasn't been paid, it may be because the fund manager must first cover any losses incurred by the fund before they can receive their fee. This is known as the high water mark and is a standard practice in the industry. 

Updated: 4 bulan yang lalu

Are there any requirement to become a social trading provider?

There is no requirement to become a social trading provider. Anyone with the necessary knowledge and experience can set up their own social trading account and start trading. All that is required is an understanding of the financial markets, the ability to identify profitable trading opportunities, and the willingness to take risks. 

Updated: 4 bulan yang lalu

What is interval meaning ?

Trading Results are the aggregated profits of copied trades of a Subscription. They are later on used to calculate Payments. Trading Results’ calculation is performed by the Social Trading. Trading Interval is specified as one of the Offer conditions. We have a fews options for Interval;

Per Trade

Daily

Weekly

Monthly

General Examples;

Example 1:

Performance Fee = 20%

Interval: Per Trade

Performance Fee = 20%

Interval: Per Trade

Trading result Mode: Positive Profit

Trade 1 PnL = $50 → $10 Performance Fee will be paid out;

Trade 2 PnL = - $100 → No Fee;

Trade 3 PnL = $20 → $4 Fee will be paid out;

Trade 4 PnL = $60 → $12 Fee will be paid out.

Example 2:

Performance Fee = 20%

Interval: Daily

Trading result Mode: Positive Profit

Day 1 Trade 1 PnL = $50;

Day 1 Trade 2 PnL = - $100;

Interval’s Profit = - $50 → No Fee

Day 2 Trade 3 PnL = $20;

Day 2 Trade 4 PnL = $60;

Interval’s Profit = $80 → $16 Fee will be paid

Example 3:

Performance Fee = 10%

Interval: Weekly

Trading result Mode: HWM

Week 1 PnL = $400 → $40 Performance Fee will be paid out;

Week 2 PnL = -$200 → No Fee ($400 - $200 = $200 < $400 HWM);

Week 3 PnL = $300 → $10 Fee will be paid ($400 - $200 + $300 = $500; $500 - $400 = $100)

...and so on. 

Updated: 4 bulan yang lalu

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TradingPRO International (PTY) LTD (Nomor registrasi 2014​/202132​/07) adalah Penyedia Layanan Keuangan yang disahkan dan diatur oleh Otoritas Perilaku Sektor Keuangan (FSCA) Afrika Selatan dengan nomor lisensi FSP No. 49624. Alamat terdaftar berada di Office 106 1st Floor Pharos House 70 Buckingham Terrace Westville Kwa-Zulu Natal 3630

TradingPRO International Limited (Nomor Registrasi 208079 GBC) adalah Lisensi Bisnis Global berdasarkan Pasal 72 Undang-Undang Jasa Keuangan 2001 dan Lisensi Dealer Investasi (Dealer Layanan Penuh, tidak termasuk Penjaminan Emisi) berdasarkan Pasal 29 Undang-Undang Sekuritas 2005 yang disahkan dan diatur oleh Komisi Jasa Keuangan, Mauritius dengan nomor lisensi GB23202513. Alamat terdaftar berada di 3rd Standard Chartered Tower, Cybercity, Ebene 72201, Mauritius.

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