Frequently Asked Questions
Find answers to common questions about our services
Why was my withdrawal returned to my trading account?
If your attempt to withdraw was unsuccessful, several reasons may account for this issue. Let's explore a few potential causes:
- Incorrect information provided on the withdrawal form.
- Failure to meet Trading Pro's basic requirements for withdrawal, as outlined in our Client agreement.
- Client cannot request withdrawal request using a third-party account. Withdrawal must request to your own account.
To track the status of your withdrawal, you can review the Transaction History in your Client portal. For additional information, please consult this article.
If you have further inquiries regarding your withdrawal, feel free to reach out to our Support Specialists .
How do I deposit and withdraw with Money in Vietnam?
We do offer several methods for Vietnam Clients:
- Online Bank Transfer (Walaopay)
Minimum deposit: VND 230,000.00
Maximum deposit: VND 230,000,000.00
Minimum withdrawal: USD 15.00
Maximum withdrawal: USD 5,000.00
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant
Withdrawal processing time average: 15 minutes to 24 hours
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- Crypto
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit processing fees: No fees
Withdrawal processing fees: 5$ or 0.5%, which is higher. PSP exchange for USD to USDT rate fluctuates from 0.98 - 0.99
Deposit processing time average: Instant
Withdrawal processing time average: 15 minutes to 24 hours
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- Virtual Account
Minimum deposit: VND 100,000.00
Maximum deposit: VND 1,000,000,000.00
Deposit processing fees: No Fees
Deposit processing time average: Instant
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- Match2pay
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit and withdrawal processing fees: No fees
Deposit processing time average: Instant
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- NETELLER
Minimum deposit: USD 10.00
Deposit fees: No Fees
Deposit processing time average: Instant
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- Sticpay
Minimum deposit: USD 10.00
Maximum deposit: No maximum required
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant
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- Surepay
Minimum deposit: USD 10.00
Maximum deposit: USD 15,000
Deposit fees: No Fees
Deposit processing time average: Instant
How do I deposit and withdraw with Money in Taiwan?
We do offer several methods for Taiwan Clients;
- Crypto
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit processing fees: No fees
Withdrawal processing fees: 5$ or 0.5%, which is higher. PSP exchange for USD to USDT rate fluctuates from 0.98 - 0.99
Deposit processing time average: Instant
Withdrawal processing time average: 15 minutes to 24 hours
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- Match2pay
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant
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- NETELLER
Minimum deposit: USD 10.00
Deposit fees: No Fees
Deposit processing time average: Instant
==========================================================================
- Sticpay
Minimum deposit: USD 10.00
Maximum deposit: No maximum required
Deposit fees: No Fees
Deposit processing time average: Instant
How do I deposit and withdraw with Money in Brunei?
We do offer several methods for Brunei Clients;
- Crypto
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit processing fees: No fees
Withdrawal processing fees: 5$ or 0.5%, which is higher. PSP exchange for USD to USDT rate fluctuates from 0.98 - 0.99
Deposit processing time average: Instant
Withdrawal processing time average: 15 minutes to 24 hours
==========================================================================
- Match2pay
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit and withdrawal processing fees: No fees
Deposit processing time average: Instant
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- NETELLER
Minimum deposit: USD 10.00
Deposit fees: No Fees
Deposit processing time average: Instant
=======================================================================
- Sticpay
Minimum deposit: USD 10.00
Maximum deposit: No maximum required
Deposit fees: No Fees
Deposit processing time average: Instant
How do I deposit and withdraw with Money in Singapore?
We do offer several methods for Singaporean Clients;
- Crypto
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit processing fees: No fees
Withdrawal processing fees: 5$ or 0.5%, which is higher. PSP exchange for USD to USDT rate fluctuates from 0.98 - 0.99
Deposit processing time average: Instant
Withdrawal processing time average: 15 minutes to 24 hours
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- Local Exchanger
Minimum deposit: SGD 1.4
Maximum deposit: No maximum required
Minimum withdrawal: SGD 1.3
Maximum withdrawal: No maximum required
Deposit and withdrawal processing fees: No fees
Deposit processing time average: Up to 15 minutes
Withdrawal processing time average: 15 minutes to 24 hours Surepay
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- Match2pay
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit and withdrawal processing fees: No fees
Deposit processing time average: Instant
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- NETELLER
Minimum deposit: USD 10.00
Deposit fees: No Fees
Deposit processing time average: Instant
==========================================================================
- Sticpay
Minimum deposit: USD 10.00
Maximum deposit: No maximum required
Minimum withdrawal: No minimum required
Maximum withdrawal: No minimum required
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant
Withdrawal processing time average: 15 minutes to 24 hours
==========================================================================
- Surepay
Minimum deposit: SGD 10
Maximum deposit: SGD 15,000
Minimum withdrawal: SGD 50
Maximum withdrawal: SGD 15,000
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant
Withdrawal processing time average: 15 minutes to 24 hours
