Frequently Asked Questions
Find answers to common questions about our services
What payment methods are available for making deposits and withdrawals?
Discover the wide range of payment options available, encompassing credit and debit cards, international bank transfers, e-wallets, and additional methods. Visit the 'Deposit' or 'Withdrawal' sections in the Members Area to explore.
Is it possible for me to make a withdrawal for all my money?
At any point, feel free to request a withdrawal for the balance that is currently available in your account.
Can I make deposit and withdrawals outside of working hours?
Yes, you can make transaction for deposit, withdrawal, and internal transfer during weekends and holidays
How to request withdrawal?
In accordance with our Client Agreement, clients are required to withdraw funds exclusively through the same bank account, credit/debit card, or payment system account that was originally utilized for depositing the funds. Additionally, the withdrawn currency must match the currency of the initial deposit.
Here are steps to Request a Withdrawal:
- To initiate a withdrawal, ensure you have transferred funds into your wallet before proceeding.
- Upload the necessary payment details by completing all the required information.
- Request a withdrawal through the available methods within your client area.
How to deposit?
Deposits made to Trading Pro are required to originate from a trustworthy and legitimate source. To prevent payments from third parties, clients are obligated to furnish evidence of ownership for the bank account they intend to use. For example, if a client intends to make a deposit via a credit card, the credit card owner must be the client themselves and not a third party, in accordance with the Anti-Money Laundering (AML) Policy. Failure to adhere to this policy will result in the forfeiture of the deposit. Importantly, Trading Pro does not impose any supplementary commission fees for deposit transactions.
How to Deposit at Trading Pro:
- To initiate a deposit at Trading Pro, begin by logging in to your client portal.
- Once you're in the client portal, navigate to the "Funds" menu where you'll find various financial options.
- Click on the "Deposit" option to initiate the deposit process.
- You'll be prompted to select your preferred deposit method from the available options.
- After choosing your deposit method, proceed by clicking "Continue" to complete the transaction.
