Frequently Asked Questions

 Here's a step-by-step guide on how to perform an internal transfer within your trading account:

1. Log in to the client portal: Start by logging in to your client portal using your login credentials.
2. Navigate to the funds menu: Once logged in, go to the funds menu, typically located within the platform's main dashboard.
3. Access internal transfer: Within the funds menu, look for and click on the option labeled "Internal Transfer."
4. Select transfer details: Choose the accounts for the transfer by specifying the "transfer from" and "transfer to" accounts.
5. Continue with the transfer: After selecting the accounts, proceed by clicking the "Continue" or a similar button to initiate the internal transfer process.

   

By following these steps, you can easily perform an internal transfer within your trading account through the client portal. Ensure that you review and confirm the transfer details before completing the process. 

To complete the company registration process, you will typically need to upload the following documents: 

1. National ID: Provide a valid copy of your national identification card as a primary form of personal identification.
2. Valid Driving License (within 3 months expiry) 
3. Valid Passport (6 months before expiry)

Creating an account with an online service is often a tedious process, requiring users to submit multiple forms of identification and personal information. However, with the introduction of individual registration auto-verification systems, the process has become much simpler and faster.

Once these documents are submitted, they are automatically verified by the system, allowing for a quick and easy registration process. 

To complete the company registration process, you will typically need to upload the following documents: 

1. National ID: Provide a valid copy of your national identification card as a primary form of personal identification.
2. Certificate of Incorporation: Submit a copy of the certificate of incorporation, ensuring that it remains valid within the last six months. This document verifies the legal formation of the company.
3. Evidence of Appointment of Director: Furnish documentation that substantiates the appointment of directors within the company. This ensures clarity on the leadership structure and responsibilities. 

Certainly, we offer contest promotions, and announcements regarding any contest launches will be made through our website. 

 Here are step-by-step sentences for creating a ticket from the helpdesk:

1. Log in to the client portal: Start by logging in to the client portal using your credentials.
2. Navigate to the helpdesk menu: Once logged in, locate the helpdesk menu on the right side, positioned above or beside the main dashboard.
3. Access the helpdesk: Click on the helpdesk menu to open the helpdesk section.
4. Add a new ticket: Within the helpdesk section, look for an option that allows you to add a new ticket. Click on it to initiate the ticket creation process.

   

Following these steps will guide you through the process of creating a new ticket from the helpdesk in the client portal. Be sure to provide all necessary details and information when adding a new ticket.